Original topic:

S21 fe 3x zoom issue

(Topic created on: 09-28-2022 01:31 PM)
2252 Views
AceIshaan
Active Level 1
Options
Galaxy S
While taking photos with 3x zoom on my new s21 fe device, the images output is coming very soft and noisy. Also, when I try taking potrait shots with 3x optical zoom then i face focus hunting issues. Digitally zooming to 2.9x is more detailed than the 3x optical zoom.

9 Comments
Akrunie
Active Level 3
Galaxy S
Yes I'm also facing this... But I haven't checked it in outside environment..... In indoor condition both normal and potrait of 3x zoom is on the softer side
PrashiPatel
Expert Level 1
Galaxy S
Telephoto lens works only in bright and well lit conditions. Results will not be good in dim situations.
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_Spj4aSU
Beginner Level 4
Galaxy S

I also have the same problem, same picture taken with 2x very detailed but with 3x and more is blurry and has very weird texture to it. I sent my phone to technical service and they found nothing wrong! I am done with samsung.

100rabhp
Active Level 1
Galaxy S
Yes, android 13 update has screwed the Telephoto lens. Not only it makes the image blurry/soft but also don't focus well.
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100rabhp
Active Level 1
Galaxy S
Just received OneUI 5.1 update and still the camera issues isn't fixed. I think it's deliberately done to make the newer phones look good. 😅
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arijit00007
Beginner Level 2
Galaxy S
I chose this phone over other phones of this price renge just because it has a dedicated telephoto lens but after buying this phone I find out telephoto lens of this phone is just another hoax... Picture quality is very soft and bloury ... I am not going to relay on samsung phone again ... **bleep** u samsung ... U just wasted my money ... I will tell others not to buy samsung devices ..
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rgv007
Beginner Level 3
Galaxy S
Any fix???
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AceIshaan
Active Level 1
Galaxy S
Good lighting is the only fix🤣
0 Likes