I am having s21 fe sd888 version. After the november update the quality of camera has been seriously affected. The human identification is too poor specially in 3x zoom telephoto lens, the exposure sometimes becomes unnecessarily high around humans and the blur is constant around them the detail in the photo of my camera was so good that i never thought that i would ever go to any other device because of its overall package. But this time i am really sad because of this dumb update. If someone know any solution other than resetting the camera settings(already did) than please let me know :')
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Thanks.
Already complained but i think it is just for gimmick now, because i am seeing many posts related to this where people were told the same thing as said by you turned out that nothing worked. Seems it is just a formality by the support side so that their pr doesn't get affected
● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
