Original topic:

S21 behaving like random bugs

(Topic created on: 05-05-2024 10:04 AM)
446 Views
Alpha_Dev
Active Level 3
Options
Galaxy S
Yesterday I tried to fix UPI buttons it was showing half button when making a payment. I enabled easy mode and the dpi gone 4032 & when I unlock phone , display go off & then lock screen. The texts & view became so big that I can even check what going on..

Fast forward I managed to fix it by using external keyboard after wasting 5hrs..

& now the gestures navigation not working & the drop down settings button not working , holding power button doesn't show up anything, no recent apps showing, animations became trash.

Notice the left back arrow.

Note- I have checked in safe mode , cleared cache , repaired apps but nothing works, deleted good lock Navistar nothing works. 

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Any solution will be appreciated 👏 
6 Comments
Krishan15
Active Level 10
Galaxy S
Your phone support good lock but you are using fine lock ?
Alpha_Dev
Active Level 3
Galaxy S
I was debugging the issue , someone on the forum mentioned that delete Navistar and uninstall Goodluck but that doesn't worked for me , so I had to install it back.
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_Jatin_
Active Level 8
Galaxy S
Go to recovery mode and use repair apps option.
If it doesent help then take backup(not of setting)and reset
And clear cache partition
_Jatin_
Active Level 8
Galaxy S
Mark it as solution please
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Alpha_Dev
Active Level 3
Galaxy S
Repair apps option not working, it's just booting normal. Data is around 100gb failing multiple times. Taking cloud backup for now.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file as you are facing multiple issues and you have already tried the some steps. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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