Original topic:

S21 - Getting notifications for incoming calls to SIM1 while on call through SIM2

(Topic created on: 10-13-2022 07:12 PM)
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MishaSoft
Beginner Level 2
Options
Galaxy S

Hi all,

I am new with dual-SIM feature, so excuse me if the question looks weird :)

I've got a galaxy S21 with physical SIM1 (personal purposes) and eSIM2 (work purposes).

If I get an incoming call to SIM1 while on another SIM1 call - I get all relevant notifications, everything works well.

If I get an incoming call to eSIM2 while on another eSIM2 call - everything works perfect as well.

BUT:

If I get a call to eSIM2 while I'm on another SIM1-call, or vice versa, getting a call to SIM1 while on eSIM2-call, I don't get any notification for the missed call.

The caller thinks I will see his missed call and is waiting me to call him back, while I don't get any notification for this missed call.

Is there any way to sort this issue out? I believe I'm not the first encountering this problem :)

 

Thanks in advance

19 Comments
Galaxy S
So call forwarding on another Sim for both numbers is the solution 🤔
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SandyPr
Active Level 6
Galaxy S
It might be.. because you told i checked all settings and found that can be useful. For me it was set from default.
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Galaxy S
Okay thanks will check on my device
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Galaxy S
When you are using dual Sim and you are on call via sim1 and someone tries to call you on sim2 then they will get a message that the number is out of coverage area as the other Sim goes on standby. You can try this by calling from any other phone
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SandyPr
Active Level 6
Galaxy S
I was having OnePlus before and it was like this only. But in my s22 ultra i get calls from both numbers even if i am on call on one.
Check your settings: phone -> call settings -> supplementary service -> call forwarding for each sim
If not set, set the alternative sim as call forwarding for the other
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Galaxy S
Does call forwarding incur cost 🤔
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SandyPr
Active Level 6
Galaxy S
I don't think so.. i haven't paid any charges.
ryyui
Beginner Level 3
Galaxy S
Sim1 problem 1689909204492_1689909204480_0.jpg
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ryyui
Beginner Level 3
Galaxy S
No workingScreenshot_20230721_084310_Call settings.jpgScreenshot_20230721_084317_Call settings.jpg
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nahal123
Beginner Level 2
Galaxy S
Enable call waiting for both sims,

And call forward sim 2 to sim 1 always.

Problem solved for me
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