Original topic:

S21 Fe Green line

(Topic created on: 08-17-2024 09:53 PM)
443 Views
MdMizanoor
Active Level 1
Options
Galaxy S
What should I do???
I am Getting green line as I have brought the phone which is only 3 days. 
Somebody tell samsung what they r doing We are paying it for quality experience but y r tgey compromising our user experience yyyy.....
Please tell me and talk this thread little.
Plaese see on it. Do what can you do.

9 Comments
Bloodĥound
Active Level 5
Galaxy S
Talk to customer support on samsung members app
Singh_Jot
Active Level 10
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution.
Thanks.
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MdMizanoor
Active Level 1
Galaxy S
if I will go to service center I will have to pay
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Singh_Jot
Active Level 10
Galaxy S
I warranty no any pay money bro .I change free of cost repair outside don't open device bro.center only services charge no any cost vist once.
0 Likes
Galaxy S
Free screen replacement is going on service centers till september end.
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MdMizanoor
Active Level 1
Galaxy S
Will I have to provide labour charge if yes then what is the price
0 Likes
Galaxy S
Please visit the service centers for more info
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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JSSINGH98
Active Level 6
Galaxy S
My S21 ultra phone has been around for 3 years and 6 months. I never dropped, scratched and updated my phone but still a green line suddenly appears on my phone screen. I complained Samsung about this issue multiple times but in the end Samsung provided me with a free replacement for my S21 ultra screen due to a green line issue. I just paid the GST and labour charges to Samsung, which is approximately Rs 3800.
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