Original topic:

S21 Fe Android 14 problems

(Topic created on: 12-21-2023 10:36 PM)
974 Views
anupdesai3
Beginner Level 2
Options
Galaxy S
After updating phone to android 14 , the phone is suddenly restarting again and again. 

6 Comments
SurajGaur
Active Level 2
Galaxy S
Which variant you are talking about Exynos or SD888?
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anupdesai3
Beginner Level 2
Galaxy S
Exynos
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SurajGaur
Active Level 2
Galaxy S
Very sad
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Glimpse
Expert Level 5
Galaxy S
Please share your bugs as comments under the post comment box and please like it . So that samsung members will definitely take these issues into consideration. I hope you can help
https://r2.community.samsung.com/t5/Galaxy-S/Bugs-improvements-after-one-ui-6-in-S21-Fe/td-p/1516082...
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Members_BeRX4dY
Beginner Level 2
Galaxy S

To the concerned team, 

After updating my phone to 14 version, I am not liking the font. I trief changing to other font types but non seem to be like earlier one. Could you please look into this?

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