Original topic:

S21 FE overheating while charging using Ambrane power bank

(Topic created on: 05-30-2023 05:44 PM)
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iM20
Active Level 4
Options
Galaxy S
Hi, I have Ambrane Stylo 20K power bank which is a 20,000 mAh one. It supports PD charging and charges at 20W max. Whenever I connect it to my S21 FE using the original Samsung cable (that came with the phone), after a few minutes the phone becomes so hot that the charging stops. Then I have to disconnect and reconnect after some time when the phone cools down a bit. 

I don't know why this is happening. The Samsung adaptor charges at 25W but the phone doesn't overheat. But in case of the power bank such overheating is occurring. If any of you have the same power bank, can you please confirm if the same thing happens with your S21 FE? Thank you. 
7 Comments
userA178
Active Level 4
Galaxy S
Bro you should not put charge in power bank it's dangerous

Charge your phone which samsung provided a charger
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KSac_H
Active Level 4
Galaxy S
They don't provide charger in the box. U have to get separate charger.
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SammyUser0036
Active Level 7
Galaxy S
I also have Ambrane PowerBank (Stylo 27K), I never faced heating issue...
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iM20
Active Level 4
Galaxy S
You also have S21 FE?
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SammyUser0036
Active Level 7
Galaxy S
Yes
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john163
Active Level 9
Galaxy S
could be power or climate related , try offline charging and see
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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