Original topic:

S21 FE heating issues

(Topic created on: 11-04-2022 09:39 PM)
677 Views
MAA110
Active Level 6
Options
Galaxy S
S21 FE gets heated even with simple browsing tasks like using chrome , members apps, etc.. Samsung need to fix these issues to be game of chipsets. underhood it has EXYNOS 2100 v2 chip but still the phone gets heated. I can understand on heavy tasks like editing,  gaming but on simple task getting so warm is not acceptable.I doesn't say it every time but it's frequent.
9 Comments
monawwaralam121
Active Level 10
Galaxy S
Same problem is happening in my phone S21FE phone gets hot battery starts draining quickly
sh99ghk
Active Level 6
Galaxy S
i don't have any heating issues for normal tasks in my s21 fe
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sh99ghk
Active Level 6
Galaxy S
pls go to service center & check if it is still under waranty
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MAA110
Active Level 6
Galaxy S
They doesn't help , simple saying it's normal. If you force them they spoil entire phone by opening it. Service centers are of no use
sh99ghk
Active Level 6
Galaxy S
no battery drain issue also.. gave 5 hr sot till now and still battery is at 49%Screenshot_20221104-214001_Device care.jpg
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MAA110
Active Level 6
Galaxy S
I an not bothered on SOT because it depends on various factors.
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AKshAt_333
Active Level 1
Galaxy S
i am feeling the same....don't know what gonna happen in summer
Sudhanshu_12
Beginner Level 2
Galaxy S
Till now my phone has not fixed the heating problem...
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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