S21 FE call recording problem

[hahire]

Call recording not playing directly from call log. It playing only in file manger 

[sudhakar35gm]

Allow the PHONE app to access the file and media (permission setting).

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-use-the-call-recording-feature-on-your-sams...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support