S21 FE - call recording issue

[imd_star]

in S21 FE, for some calls recordings occur, but for most of the calls it doesn't.

 I know wifi calls doesn't get recorded, so that's turned off already.

But still I am facing this issue, is there any solution for that ?

[GalaxyDip]

Reset your call settings or all settings and then turn on call recording if this solution doesn't work then reset your phone or call to customer care

[IcyJay30 · Accepted solution]

I can see wifi calling turned on for sim 2
And have you selected record 'All calls' inside record calls?

[imd_star]

Yes because for sim1 call recording is priority and for sim2 network is priority. And I am having issue with sim1 call recordings, sim2 is nit recording at all as expected.

[Sidhabhi]

Turn off wifi calling and try

[imd_star]

Wifi calling is necessary for sim2. For sim1(for which I am expecting recording) it is turned off

[imd_star]

The issue is resolved.

[Ponnalagar]

My mobile calls record settings no please help me

[imd_star]

Search "auto record calls" in settings and select that (don't just toggle, select that). You will find options to do the stuff.

[KMiraz]

I don't have record calls option in call settings or mobile settings. Why?