Original topic:

S21 FE White line issue

(Topic created on: 4 weeks ago)
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Joyboy56
Beginner Level 4
Options
Galaxy S
I Just updated my Samsung galaxy S21 FE 5G (Exynos version) to One UI 7, Suddenly I was gifted with A thick white line on my screen.. What should I Do.. This smartphone is in good condition and I've taken good care of it. How can i get the free screen Replacement on this issue. Please help. (This phone was manufactured in Feb 2023)
9 Comments
Shonzzzz
Expert Level 5
Galaxy S
0 Likes
Mani4
Expert Level 5
Galaxy S
Visit Samsung Service Centre, if the device is less than 3 years old, they will replace it free as a policy.
Joyboy56
Beginner Level 4
Galaxy S
Thank you. I'll do it as soon as Possible..😊
Jabbi
Beginner Level 2
Galaxy S
I haven't hear this policy, is it really true?
0 Likes
WajeMahesh
Active Level 4
Galaxy S
Did you factory reset your device after major update? Or clear the partition cache?
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
ram_ram
Active Level 6
Galaxy S
Samsung service center and samsung customer support don't provide free replacement for Green line problem send email to Samsung care try I got free replacement for my s22 mobile display
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samsungUser44
Active Level 1
Galaxy S
What's the update, I am worried about updating my mobile s21fe to oneui7
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