S21 FE Netflix low volume issue

[Batman10]

I'm using S21 FE SD variant. Recently I noticed that even turning my device's full volume while playing movies in Netflix, the audio output feels very low. Whenever I pause and resume, the level goes one second high and then become low. Also I noticed this, whenever the movie's volume level increase (like fight scenes) the volume is bit getting low or normalized. I can clearly notice this difference and it is ruining my movie watching experience. Even, I turned off Dolby audio and volume normalization option comes in my mobile, but no luck.

I have used Netflix 3 months before but in that time the volume levels were correct and I can able to feel the difference. 

Has anyone experienced this?

Kindly help me fixing this volume related issue

[JustChetan]

Try removing & reinserting sim tray to stabilize air pressure.

[techshark]

Is volume fine on other platforms like YouTube? Primevideo? If yes then it's an issue from Netflix side not your device issue.

[Batman10]

Thank you.
YouTube or other media playing apps are fine and good. Only Netflix I'm experiencing this.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support