Original topic:

S21 FE Battery issues

(Topic created on: 05-09-2023 01:03 PM)
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drSBiswas
Beginner Level 2
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Galaxy S
After the latest April update, the phone started lagging if the location is kept on. I mean if I run a simple social media app, still the phone gets too hot and noteby I stay in an AC room and I still feel the heat. It's really uncomfortable because Samsung instead of optimising the One UI for Exynos 2100, just focuses on their S23 series. Because you should provide some optimisation and stability to a chipset and smartphone which will get updates until Android 16. And also after the update, the camera just deteriorated a lot specially the telephoto camera. It's really not expected from Samsung. And when I took the phone to Samsung service centre in Ultadanga, West Bengal, India; they just said that the phone will heat and the battery backup is bad and I shouldn't have brought the phone. Imagine you wanted your device to be fixed and you hear from the Samsung service centre that you shouldn't have brought our product. I am just done, if Samsung doesn't the S21 Fe and optimise it for Android 13 and OneUi then I will leave using Samsung smartphones and will switch to iPhone because I can afford it and I promise that I will never use any Samsung product ever and so will my family members who used to love Samsung services.

#Samsung #S21FE
3 Comments
Galaxy S
Bro just complain that service online and samsung will definitely help you out and if your unit has that problem they can just replace the unit if that can't be fixed. Take online assistance
And it's better to use samsung bc samsung evolved much faster than any other company and they have such a good ecosystem,even the camera are the best of s23 series or world's best series.
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SammyUser0036
Active Level 7
Galaxy S
Reach out to India head and then see how fast your problem is resolved. Service centers are usually lethargic (not all though, some of them).
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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