Original topic:

S21 FE 5G back panel issue

(Topic created on: 05-12-2023 04:41 PM)
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ShubhamJ123
Active Level 6
Options
Galaxy S
I purchased S21 FE 5G week ago and now it feels like my mobile back panel is lifting off from corners as there is slight gap. is this normal? 
31 Comments
IcyJay30
Expert Level 3
Galaxy S
Basically every samsung device with plastic back
ShubhamJ123
Active Level 6
Galaxy S
so this is normal? i thought flipkart seller send me refurbished phone 😮💨
0 Likes
IcyJay30
Expert Level 3
Galaxy S
Not normal but fault is from samsung side...
ShubhamJ123
Active Level 6
Galaxy S
This is not even 29999 phone..The real price should be around 20k
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Sid_Karna
Expert Level 5
Galaxy S
Not normal. This means that the IP rating is gone, and dust and water will enter the device. But the issue is not with Flipkart. It's due to the poor build quality of Samsung. However, this issue usually happens with phones which are at least 6 months old. It's so strange that many s21fe devices sold during this sale are experiencing this within a week!!
Sid_Karna
Expert Level 5
Galaxy S
Right, almost all devices are facing this. Even some flagships with glass back like the s20 Ultra, note 20 Ultra, and S21 Plus have reported the same issue. However, it's more common on phones with plastic back from Samsung.
Ricky31
Active Level 7
Galaxy S
Go to nearest service center. They re apply glue
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ShubhamJ123
Active Level 6
Galaxy S
They will do it for free? and any drawbacks?
Ricky31
Active Level 7
Galaxy S
Of its under warranty and no dents or scratch then they will do free of cost