Original topic:

S21 FE 5G Mobile Network problem

(Topic created on: 2 weeks ago)
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Kaushikg
Active Level 1
Options
Galaxy S
Hi All,

I am using GALAXY S21FE since 2 years approx i never had any issue but recently post April 2025, I am having serious problem with my phone, it's not picking mobile network, I am facing issues even though I received new UI but the issues are still prevailing. I tried all but unfortunately nothing works can someone help me

My mobile network is AIRTEL 
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Kaushikg
Active Level 1
Galaxy S
Sure I will try this
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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