S21 4G internet connection issue

[ranjhz]

Hi!! It's been 5 months since bought S21.. I find this weird issue.. that my internet connection goes off most oftentimes.. while my Oneplus 5 works find at the same place.. I need to switch back and forth Flight mode to bring my internet connection active again.  Any one with the same issue? Please help someone if you got the solution. I tried messaging samsung contact us button. But this people of no use.

Pls share solution. 

Regards

[prit_Vartak]

Yes i have same issue in my s20 fe 5g

[ranjhz]

😔

[Durgeshkapoor]

I don't know why you are not researching before buying Such costly phones. This issue has started from August 2021 and there is no hope that Samsung will solve this issue.

[ranjhz]

My bad

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support