Original topic:

S20fe 5g

(Topic created on: 05-12-2023 10:25 PM)
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Galaxy_S20_fe_5G
Active Level 1
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Galaxy S
Jio 5g network started in my city. Mi phones always connected with 5g but my galaxy (s20fe 5g) connects some time with very weak network. In networking side samsung engineer's need work or it become Nokia in coming future.
4 Comments
Suhrid_96
Active Level 5
Galaxy S
Agree on this.
Worst networking on my S20FE 5G unit as well.
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SKV-F235G
Expert Level 2
Galaxy S
Use netmonster app and select nr only
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Saikool
Active Level 6
Galaxy S
Because N-28 band of this device is still locked which is needed for good indore 5G coverage samsung should unlock n28 band(SA-700) as soon as possible
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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