Original topic:

S20fe 5g Telephoto lens

(Topic created on: 11-15-2022 04:33 PM)
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tvstvs
Active Level 5
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Galaxy S
Telephoto lens doesn't work in video mode
And photo mode 
2 Comments
abhi831
Active Level 5
Galaxy S
It works when the sensor senses there is Ample of light to shift to telephoto lens for better quality....
Try using in it outdoors..
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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