Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1. Restart your Samsung device.
2. Clear the cache of the keyboard app you are using, and if that does not fix the problem clear the app's data.
3. Reset the keyboard settings. Go to Settings > Language and Input > Samsung Keyboard > Reset Settings.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
