Original topic:

S20Fe 5G | Device not supported The connected USB device isn't supported. Notifi

(Topic created on: 02-27-2024 02:31 PM)
893 Views
Mukulbhar
Active Level 1
Options
Galaxy S
Since last few weeks since I updated my phone I have seen a message which is really frustrating "Device not supported The connected USB device isn't supported. Notification"
I have tried all possible things like
- Resetting Phone
- Usb Cache/Data Reset
- Cable Change 
- Charger Change and what not
But this message always does appear whenever I try to charge my phone. Kindly fix this Samsung as soon as possible

image


6 Comments
Anonymous
Not applicable
Galaxy S
Yes u tried ur best. Wait for next update
0 Likes
Mayur000
Active Level 10
Galaxy S
Charging socket may be damaged

Visit nearest good service centre having good technical staff and tell your problem.

Thanks
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data without backup of apps then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.

1. Check connectivity: Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.

2. Check charger functionality: If different devices charge with the same charger. It seems your charger is functioning, before getting into the mobile-related troubleshooting, I would like to know whether you are using a Samsung-approved charger.
Note: We recommend our customers use only Samsung-approved chargers, as 3rd party chargers with different output ratings may cause errors in the device.

If the device charges with a different charger: It seems there is an issue with your charger, kindly check the physical condition of your charger for any damage.

3. Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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rahulrahul08237
Beginner Level 2
Galaxy S
5g
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rahulrahul08237
Beginner Level 2
Galaxy S
g5. Mujhe Kyon Nahin chalta hai
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