Original topic:

S20FE False touch in lock screen

(Topic created on: 11-18-2021 07:34 PM)
712 Views
Mohanaprakkash
Active Level 3
Options
Galaxy S
While mobile is locked and kept in pocket , false touch happens without my knowledge against thigh muscle and when I take mobile out of pocket there I can see 10 to 20 random numbers typed already in dialpad. Accidental touch protection option is already enabled . If anyone knows solution for this issue, please help me.
12 Comments
BVikram
Active Level 9
Galaxy S
Yes, I too facing this issue. Hope Samsung lisning and fix this .
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Galaxy S
I guess most samsung users face this issue. Please post a issue as I did.
Galaxy S
Turn off - Double tap to turn on screen , would give you the fix I guessScreenshot_20211118-222610_Settings.jpg
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Sid_Karna
Expert Level 5
Galaxy S
Some proximity sensor issue.
0 Likes
Galaxy S
Yes proximity scope only, but they were giving **bleep** solutions like checking display diagnostics when I called samsung customer care.
Sid_Karna
Expert Level 5
Galaxy S
Oh don't mind .. They always provides those useless, scripted replies to waste our time.
0 Likes
Galaxy S
I raised direct question while they have given this solution , but they manage to convince me. I don't know whether this can have some software bug fix by some change.
IcyJay30
Expert Level 3
Galaxy S
It doesn't have proximity sensor but less accurate virtual proximity sensing is there
Galaxy S
Almost found the solution for my issue , Need to turn off double tap to turn on the screen. So I won't let emergency call option to get activated which creates an issue for me.Screenshot_20211118-222610_Settings.jpg
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