S20+ Heating Issue

[Vai5848]

Bought the S20+ before 1 Month and I noticed that the phone is heating so much even on normal use of 15 20 minutes. And When i used camera for 10  minutes even in cold weather outside it heats too much! And started Laging.

I also used Note 10 plus,Note 8, S7 Edge but i never got this kind of reaction from phone!

Its quite Disappointing!

Is there any Solution for this problem?

[pashaaaa]

same here

[Milind06]

exynos effects

[GOPINATH-R]

definitely true

[GOPINATH-R]

me too

[Zainsayyad]

they couldn't deal with exynos processor, there are many loop holes in processor, they have to fix it by software update, All S20 plus phone has same problem, that's why they less the price

[GOPINATH-R]

its true bro

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "device lagging" issue kindly follow the given link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

And to resolve "overheating" issue kindly follow the given link:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[GOPINATH-R]

only the solution is snapdragon