The back of my 1.5 year old S20Fe 5g suddenly came out . Firstly a little gap was there so i was trying investigate whether the battery was swollen or not from the outside while the back panel was still there . I found a little gap between the panels so i just pressed it then the whole back panel just fell off but the glue was still there. I felt The battery was swollen a little bit maybe😕 and also Since last week the battery backup was too bad 👎 . Now Scared to use the phone if the battery bursts 🥲
Just want to check if other users have the same problem .
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
No i didn't notice anything as you mentioned but a slight overheating... went to samsung service centre got my device checked .... they told me that only back case glue was the problem it cost me ₹680 for new seal .... no battery swelling nothing ...till now phone is good
