Few days back brought Galaxy S20 FE 5g from Amazon. When tried to switch on the phone, it's not starting. Then tried changing the phone for few minutes, nothing. When put it to change also it's not showing any display, just vibrates and make a beep sound.
hello i also purchased this unit during sales, phone display BLACKOUT after 6 day of using, so went to service center and they guy told u will get replacement but don't go for replacement go for monoey back beause next phone will have same problem in future..
Faced the same display black out issue post purchase from Amazon. Now not getting any help from Samsung/Amazon. Seems money has been LOST buying SAMSUNG PRODUCT.
don't worry, just go to Samsung service station near your city and u will definetly got piece to piece replacement if your phone is under 14 day policy, if 14 days are passed then u will get free screen replacement.
It is very well within 14 days policy and Samsung Service Center has given me DoA. However, they have denied replacement and asked to contact online dealer (here Amazon) for replacement. In turn Amazon are seeking for Denial of Service letter from Samsung, which Samsung are not providing. In a fix between Samsung and Amazon.
Not getting support from either of the side. Both are washing their hands off from the replacement.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
