Hello, I had posted about this earlier as well. Posting this again. Are you guys facing issues with the screen turning on abruptly during calls? Unfortunately it is hard to provide some proof as this would involve taking a video from other device and some privacy related issues. Do let me know if you guys are facing similar issues.
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Yes virtual proximity sensor is worst move in mobile phone. The phone behaves weird in pitch dark or under direct sun light. As a consumer we have to avoid these mobiles. So that manufacturer will avoid these kind of moves
