I am deeply concerned about the persistent green line issue affecting Samsung S series phones, especially given the significant investments we've already made. The problem is unacceptable for a premium product, and the impact is felt by loyal customers like myself. I strongly believe that Samsung should offer free screen replacements to address this widespread defect. This would demonstrate a commitment to customer satisfaction and maintain brand reputation 😥. Ensuring customer loyalty is more critical than ever, especially when we are talking about a large sum of money 💰. #Samsung #GreenLineIssue #CustomerService #TechFail #ScreenReplacement #MobilePhones
We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
If anyone facing line issues on the device's display, we encourage you to visit any Samsung authorized service center. Our technician team will inspect the device to provide the necessary assistance.
Please note that Samsung is offering free replacements for selected models, applicable only to products without any physical or liquid damage. Additional, your feedback is incredibly important to us as we continuously strive to enhance our products and make them more efficient. We appreciate your valuable input and are committed to delivering the best possible experience.
Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified engineers of Samsung. Additionally, all parts used will be genuine to ensure the highest quality of service. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
That assistance request is for 23k for screen replacement due to a software update, because the device is more than 3 years old...nice Samsung, great initiative to take money from your customers.
