Original topic:

S 22 ultra green line issue after the update 6.1

(Topic created on: 3 weeks ago)
105 Views
rahmathullanp
Active Level 1
Options
Galaxy S
Got green line on display after the update done very bad customer service they're not resolve the issue it's completely samsung fault 
4 Comments
shabber45
Active Level 4
Galaxy S
Congrats bro mine is pink line ..welcome to the club😂
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support