S 21 Ultra Issues

[Atishay29]

I was facing major heating issue with my phone and battery draining was high, even under the phone diagnosis in Members battery status showed weak.

Its been a month ive replaced new battery at the service Centre still the battery status shows as weak. Overheating is a lot, I even have space available and phone is also up to date. Samsung was also known for heating issues after sometime and its now proven. Regret purchasing. Phone lags and misbehaves a lot. Due to overheating whatsapp multiwindow also crashes

[vivek1989]

Pigeon a company that makes

[Helpinguy]

This is not a major problem

[Atishay29]

Might not be for you but for me it is a major problem.

[Helpinguy]

Ok alright 👍🏻

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you have three months warranty on the replaced part of your device kindly visit the service center and claim the warranty and you also share the job sheet number on the Samsung Members Application if the issue is not resolved (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

[Atishay29]

The heating issue was from the very first day however the customer support told its natural as battery has been replaced. Do see the phones temperature, its mostly heated up and lags a lot.