Original topic:

Ringtone Volume Issue

(Topic created on: Saturday)
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PKC2008
Beginner Level 2
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Galaxy S
Why the ringtone Volume automatically goes down. This problem was with S23 Ultra also before and now with S24 Ultra also.

Any suggestions or fix? 
1 Comment
Samsung_specialist
Community Manager
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Galaxy S

It seems you're experiencing an issue where the ringtone volume on your Samsung Galaxy S23 Ultra and now S24 Ultra automatically decreases. Here are a few suggestions to resolve the problem:

- Disable Adaptive Sound Features: Check if any features like "Adapt Sound" or "Sound Balance" are active. You can find these in Settings > Sound & Vibration > Advanced sound settings.

- Check Do Not Disturb Mode: Make sure Do Not Disturb mode isn’t enabled or scheduled, as this can sometimes lower the ringtone volume.

- Software Updates: Ensure your phone is updated to the latest software version as updates often fix bugs related to sound issues.

 

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