I honestly don’t get it. I paid 1.5 LAKH just for the camera and video for this phone, and the video quality is TERRIBLE. Every time I record, the footage comes out white-washed, overexposed, and shady looking. Where are the natural colors?? Why does everything look like it’s covered in a white mist?
And the worst part? I have to use filters EVERY SINGLE TIME before uploading just to make it halfway decent. What’s the point of spending this much if it can’t even capture reality properly
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
