Original topic:

Regarding notifications

(Topic created on: 07-30-2024 10:02 PM)
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GillSimarjeet
Beginner Level 3
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Galaxy S
On my Galaxy S24 Ultra, sometimes when the phone is locked, I stop getting notifications but when I unlock my phone, all the notifications appear at once. This is really bugging me out as I have to constantly unlock my phone to check if I have some messages from certain apps. 

I have tried to find out about this on different forums and it seems a lot of people face this issue.

Any help would be greatly appreciated! Thanks
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4 Comments
Tech_xplorer
Active Level 10
Galaxy S
Is data saver on?
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GillSimarjeet
Beginner Level 3
Galaxy S
Nope
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Tech_xplorer
Active Level 10
Galaxy S
Not sure but check if your reported apps are deep sleeping or sleeping
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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