Original topic:

Red Line started Appearing after Security update Galaxy S22 plus

(Topic created on: 09-08-2024 10:49 PM)
2001 Views
itsvjsingh
Active Level 1
Options
Galaxy S

After I did July Security patch update I started getting Red screen on center of my screen. I tried restarting it went away but after sometime again came back. I started my device in safe mode but still red line is there. Do let me know what I should do. 

I purchased my device from UAE when I was working there but now I reside in India now. So it can be repaired if it's  caused by software issue.

Please do let me know. 

Thank you.

11 Comments
RICCMMAN
Active Level 6
Galaxy S
I don't think so. Even though Apple provides an international warranty, people with non-pro models suffer if they're bought from outside India.
0 Likes
theraaghul
Active Level 6
Galaxy S
If it becomes worse, Only Option is Pay for a Replacement Display and Replace it. I don't think samsung Would Give Free Replacements again.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
itsvjsingh
Active Level 1
Galaxy S
Sir, if the issue of Red line on the display is because of the software then can the display be replaced without any further charges for S22+
0 Likes
itsvjsingh
Active Level 1
Galaxy S
I visited the nearest service center and job sheet s also created they, after asking they said you have to pay 13000 INR for the display. As they said there is no sign of damage but samsung is not nt providing screen replacement for S22+ at the moment. I asked why she told me to contact customer support. I asked is it because of my device is overseas she said no but as of now samsung is not providing replacement display for your device. I said you are sending software to us for update when that software spoils my device then you say its not at present under replacement.

See the samsungs hypocrisy and the way they make there customers suffer
0 Likes
satej
Active Level 1
Galaxy S
This is just like ransom!! 1st they damaged the phone & now they asking for money😡
0 Likes
satej
Active Level 1
Galaxy S

Same issue happened with my samsung s22+ from today. 

Its just appear automatically, and not going.. its really shocking this is happning with samsung s series..!!

0 Likes