Original topic:

ROOTED PHONE Help

(Topic created on: 03-28-2024 09:04 PM)
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g_ramanii
Active Level 1
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Galaxy S
Hi, everyone

Today I've purchased a second hand S20 Fe 5G phone ,during my set up I found out that my phone is rooted and I got the error which I am attaching below. So anybody can help me out in returning back to the original samsung software.
And secondly is there any risk if i'm using any UPI apps on this rooted device.

image


16 Comments
Galaxy S
Rooted phones have Tripped Knox in the process. And it cannot be reversed (root can be unroot but nothing can be done for Knox). Samsung apps may not work but Gpay etc will work as far as I know.
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g_ramanii
Active Level 1
Galaxy S
Is there any issue with the fingerprint sensor after root bcoz it's not reading alot of times.
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Galaxy S
Root have nothing to do with fingerprint sensor. But if screen panal is replaced then fingerprint sensor may have issues
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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RAVISHARAN
Beginner Level 3
Galaxy S
My samsung Galaxy s8 plus
phone ,during my set up I found out that my phone is rooted and I got the error which I am attaching below. So anybody can help me out in returning back to the original samsung software.

And secondly is there any risk if i'm using any UPI apps on this rooted device.

1715941108896.jpg
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g_ramanii
Active Level 1
Galaxy S
I also have S20FE 5G purchased from a local market second hand the device is rooted but I'm still using it without any problems and Samsung pass and knox security will not work. Rest everything is fine.
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