Original topic:

Quick Share Problem in s21fe (888)

(Topic created on: 02-19-2024 05:33 PM)
1083 Views
Somnath16
Active Level 4
Options
Galaxy S
I am using Samsung Galaxy S21fe. (888). After one ui 6.0 update I am facing many bug issues. But after February 1 2024 security update Quick share started occured problem.

After update, I can send any file or videos with other phone through Quick share easily but I can't receive any. When other person try to send me any file or video, it's started it's problem. First of all if someone sending me any data or anything, it's receiving the same by 2 notification and as 2 file and both are same. Due to this transfer become slow automatically. What is the problem.

I have tried every step for reset settings and every thing, but the problem is intact, no changes there. 


image


image


image


image


image


18 Comments
Dhammiin
Active Level 3
Galaxy S
Restart you phone in safe mode first and then try
Somnath16
Active Level 4
Galaxy S
Already did it but same1708348948752.jpg1708348948770.jpg1708348948791.jpg
0 Likes
Dhammiin
Active Level 3
Galaxy S
Go to quick share settings and check the option who can share with you . Switch it to everyone
Somnath16
Active Level 4
Galaxy S
Already done...nothing changes
0 Likes
Dhammiin
Active Level 3
Galaxy S
What was there in the quick share settings?
Somnath16
Active Level 4
Galaxy S
You are asking for that r8?1708350122143_1708350122130_0.jpg
0 Likes
rakibhosain
Active Level 1
Galaxy S
S20fe one ui 6.0 update
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share the same video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Somnath16
Active Level 4
Galaxy S
Already sent... and here is the reply.....

Need to resolve this issue as early as possible 1708595395763.jpg
0 Likes