Query regarding Galaxy Store App Crashed

[RisingStar1986]

Recently I am facing Galaxy Store App crashed problem, how can I solve this problem, if anyone in this group facing this problem, please give me solution 

[Dinesh006]

Once restart the mobile and try again

I tried like that and the problem was solved

[RisingStar1986]

I already follow this process but this problem is not solved

[Dinesh006]

Ok clear cache of the app

[Dinesh006]

Bro i have an solution for this use smart tutor and try to contact helpline they will ask for mobile screen access give them access they will solve

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to follow the guideline below:

Make sure that you have a strong and stable internet connection on your device, we recommend using a Wi-Fi network.

1. Go to the Settings of your phone > Apps > Galaxy Store (App info) > Storage > Clear Cache and Clear Data > confirm.
2. Go back to App info > More (3 vertical dots, top-right corner) > Uninstall updates > Confirm.
3. Exit the device settings and go in the main app of Galaxy Store > allow and give all required permissions > Update.

If it does not solve your issue, please contact us back with the following details:

- Screenshot of the error message.
- Log files of your device.

The log files contain significant information that could help us with an investigation and would provide us with the necessary details to find a solution to this situation you encountered.

To extract the log files of the device, please follow the steps below:
Galaxy Store > Three Lines (Menu) > Settings > Contact Us > Error Reports > Check Send system log data > Submit.

If you encounter any other unexpected situation and have any further queries, please contact us again with following steps.
Galaxy Store - Three dots - Settings - Contact us - Send feedback.

Warm Regards,
Samsung Customer Support