Original topic:

Pubg lag after the new security update I got on 2jul 2023

(Topic created on: 07-04-2023 02:18 AM)
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SmartTamila
Active Level 3
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Galaxy S
I have the new s23 ultra and it was awesome until I update my phone to the new security update on Jul 2nd because after that I'm facing little bit lag issues and games getting soo much lag like framedrops etc..I hate this why it was happening in top end phone ..Samsung needs to fix it within a week.thanks
4 Comments
Galaxy S
The same problem in s22ultra lag and frame drop when your are in hotdrop or doing rush in 2-3 squad.
Sravan2990
Beginner Level 4
Galaxy S
I too have the same issue , game was too good before june update but now it was too laggy
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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JJ09_Bav
Active Level 5
Galaxy S
Facing exact same issue as mentioned by @SmartTamila

Kindly fix this issue.
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