Process System

[ɖǟʀֆɦɨȶ]

Using samsung s22 with latest one UI 8 update.

After doing the latest one UI 8 update, I am facing the 'Process System isn't responding' error message every time I use camera. It also effects the app where you have to use camera. Both the app and camera stops working for a while.

There is also 'Camera Access' option on the notification drawer icon. If you turn it off, you can't use your camera, which is perfectly normal behavior. But when you try to enable it from disabled mode, it doesn't let you enable it. System gets hanged and that processing message gets on screen, then the camera access gets enabled.

As I said, it is effecting other camera related apps, such as Gpay. Everytime I had to make a payment then, for this reason my Gpay stops working for a while because camera isn't responding.

[Chintan1809]

Try Clearing cache and data of camera app. There's also wipe cache option in fastboot mode

[ɖǟʀֆɦɨȶ]

I can't say for sure that, this works. Because I did that and now I restarted my device. That pop up message stopped appearing. And camera access module is working fine.

Let's see if I get those messages again.

[ɖǟʀֆɦɨȶ]

One day has passed.

And that camera access still isn't fixed yet. Fortunately those annoying pop ups stopped.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue.

● Check app Cache: Settings> Device care> Storage> Clean now.

● Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.

● Uninstall and reinstall the app:
1-Please ensure a stable Wi-Fi connection to your mobile. Downloading via mobile networks may result in additional charges.
2-Please ensure enough storage space in your device.
3-Please ensure your device has sufficient battery for updating software.

● Uninstall an App: From your Home screen, swipe up to open the App drawer. Find the app you want to remove, and then touch and hold the app's icon until a popup menu appears. Tap Uninstall, and then tap OK to confirm.

● Some preinstalled apps cannot be uninstalled. Tap App info, tap More options, and then tap Uninstall updates. Or, tap Disable if you do not plan on using the app.

● Reinstall the App: Galaxy Store apps: Open the Galaxy Store, and then tap Menu (the three horizontal lines) in the upper right corner. Tap My Apps; from the Apps tab, find the missing app and tap the Download icon.

Play Store apps: Open the Play Store, and tap your profile picture. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.

● Keep your apps updated: Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password, then advise to reset (Forgot password) your Google account.

Path: Settings> General Management>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[ɖǟʀֆɦɨȶ]

I have cleared the data of the camera app and somehow it fixed the problem.

I am able to anable the camera access without delay and can make payments without being stuck.

Thank you everyone for your assistance.

[ɖǟʀֆɦɨȶ]

Nope, its still not fixed.