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01-03-2020 10:33 AM in
Galaxy SHi there,
We apologize for the inconvenience caused to you. In order to examine the issues occurring in your device, kindly send us the separate error log files of the every issue using Samsung member application by following below mentioned path-
Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Regards,
Samsung Members Team
