Original topic:

Problems after upgrading to Android 12 in S10 +

(Topic created on: 01-22-2022 12:02 PM)
6369 Views
Indervedi
Active Level 4
Options
Galaxy S
I have been facing multiple issues post upgrading my S10+ to Android 12 / One UI 4. Seeme like Samsung messed up the upgrade. 

1. Battery drains much faster now. 
2. Not able to install apps from Play Store. I have already checked for latest version of Play Store and it is there. 
3. Pics clicked with WhatsApp camera are shifting to left. 
4. Whenever I restart the phone it and me to uninstall VR apps. If i do that, Facebook gets uninstalled. So does Instagram. 
5. Alexa app not getting installed. 
6. Adaptive brightness does not fun the screen enough in dark room. 

I am sure there will be more bugs. Honestly, this is the first time I have come across such issues post upgrading and i feel Samsung messed it trying to bring in the update in a hurry. 

How there are some resolutions absolve to the issues. If yes, please share. Just don't tell me to reset my phone or delete any accounts. These are the worst resolutions that can be suggested for any problem simply because they entail lots of extra effort around days restoration. 
24 Comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Indervedi
Active Level 4
Galaxy S
Thanks for the response but it addresses only one issue. What about the other major problems that i am facing. I am not able to use certain apps as they need to be updated but when i try to update they just don't get installed. Would have been better if you would have acknowledged all the issues and provided some resolution.
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finsceal
Beginner Level 2
Galaxy S

Hi, i'm also having problem with S10 after update to Adnroud 12 but can't seem to find anyone else suffering same issue. Since update I am no longer able to have multiple apps open at same time and flick between them as i used to. if i want to use spotify i have to close whatever else I have open first. If i dont home screen becomes unresponsive and tapping icon doesn't work. Sorry for piggy backing but I tried to find where to type a new post and couldnt

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Indervedi
Active Level 4
Galaxy S
Hi All, I found the solution to the problem of not being able to install / update apps. From Settings go to Apps and disable Play Store. Now restart your phone and then Enable Play Store. You Should be able to install and update apps after a few minutes.
Dizzo01
Active Level 3
Galaxy S

Hi..

My galaxy s10 has suddenly shown a pink vertical line on the left of my screen...could it be the software upgrade? I haven't restored it to factory settings yet but I think that's my last option

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