Original topic:

Problem with Good Lock app

(Topic created on: yesterday)
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Beast8546
Active Level 2
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Galaxy S
I was using the new feature of Good Lock app which helped me with the widget to used on lock screen to use a picture from gallery so that I can make my lock screen clock with depth effect but suddenly today the image showed out of shape
2 Comments
Beast8546
Active Level 2
Galaxy S
I had to resise the widget pick all over again please sort the issue. So that the widget gellari mage stays constant.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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