Suvadeep1982
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06-25-2018 05:14 PM in
Galaxy S
After updating to oreo I am facing a typical problem with the always on display. Suddenly out of the blue the always on display turns off. After Unlocking and locking the phone it works but again it goes off after sometime. I have tried to switch it on and off and restarting the phone didn't work as well. Need help. Thanks.
5 Comments
Omi007
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06-25-2018 07:19 PM in
Galaxy S
the same thing happened with me yesterday morning...
Suvadeep1982
Active Level 6
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06-25-2018 07:29 PM in
Galaxy S
The frequency of this error is getting more frequent day by day...
admin_
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06-27-2018 02:15 PM in
Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. To fix the issue please follow the below steps:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> AOD >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> AOD >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Boy
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07-04-2018 06:55 PM in
Galaxy S
Don't cover your sensor.
Suvadeep1982
Active Level 6
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07-04-2018 07:35 PM in
Galaxy S
It is not covered. It automatically switches off and comes back on when the power button is pressed.