Original topic:

Poor camera quality on one ui 6

(Topic created on: 01-19-2024 10:58 PM)
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CHAMP123456
Active Level 3
Options
Galaxy S
I updated my s22 ultra to oneui 6 and the images come out to be very noisy aand blurry. The post processing is just not happening even if its set to maximum. Now what do samsung want from me...do i manually remaster each and every image i took 😡😡
5 Comments
Singh_Jot
Expert Level 1
Galaxy S
Updates issues s22 ultra>
Plz vist nearest service centres and re updates your device software then solve issue free of cost
CHAMP123456
Active Level 3
Galaxy S
And what will happen to my 350+gigs of on phone data
Galaxy S
That image quality issue will be there even after everything as it is there in oneui6. Only way possible is to downgrade to oneui5.1 bt again it will come with certain loss.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Singh_Jot
Expert Level 1
Galaxy S
Data don't destroyed with software updates, jdo devices nu restore krage ta data loss hota ,talk krna care vale se sb bta de apko
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