Original topic:

Poor camera quality on S21FE

(Topic created on: 03-11-2024 02:11 PM)
719 Views
toshit
Active Level 6
Options
Galaxy S
Recently I noticed that the camera quality for my S21FE is degraded. If we compare the picture before these recent updates, the captured images were more crisp.

Can we do something? Or is it just for users to keep on upgrading blindly every year?


6 Comments
CHANU_99
Expert Level 5
Galaxy S
In every update there's a degradation of quality 😐
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Ayushi_
Beginner Level 2
Galaxy S
I have been a samsung fan all my life. I took the First picture on March 23 when I first bought S21 FE. And I took the second picture today itself (both ultrawide). Such a drastic change in camera quality within a year. I am so disappointed. I always had faith in samsung. I still use my old samsung J6 and it's camera is still better than my s21 fe.20230504_112526_1000051587_1683573160.jpg20240320_073801_1000163528_1710900482.jpg
toshit
Active Level 6
Galaxy S
Yes that's exactly my point. Don't know if they are degrading it on purpose but surely there is something with these updates.
0 Likes
bhagya1231
Active Level 1
Galaxy S
Same with mine ...I have 2ndry device.. nothing phone CMF 1 which camera is performing better. Thats really feels bad
0 Likes
rahul26111
Active Level 4
Galaxy S
TRUE 👍 march security patch again dragside camera quality.