I just hate the ui 7 update on my s23 ultra. The camera quality is very much degraded. Unable to focus, no clarity, images are grainy. Not only images, even the video quality is very poor after the update. Then what is the purpose of buying such a costly phone, when these issues happen after the update? It's been only 4 months since I got this s23 ultra. I need the same camera quality like before the update of ui7. Samsung team no responce back and no other Resolution happening. I have already raised a error report. Where I got an reply stating "CLEAN YOUR LENS" or "CHECK IF IT'S BROKEN". We need a fix update(patch), as early as possible to fix the camera issue.
As per your query, we want to inform you that you have already shared the log files regarding your device issue with our dedicated team and they have guided you troubleshooting steps to resolve your issue. Still, as your issue has not been resolved yet. So, we would request you to please share log files once again through the Samsung member application. Our team will analyze your device issue and share the same with the higher technical department.
Path: Samsung Members Application (Open samsung member application > Tap on support > Tap on send feedback >Choose composer option > Select error > Select the appropriate category > Type your query )
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
