Original topic:

Please help me

(Topic created on: 05-12-2025 11:26 AM)
212 Views
srdrvl
Active Level 5
Options
Galaxy S
Hello Samsung users, please reply me. I have S24 black color model. I want to change back panel and frame with another color. Is that possible? There is no physical damage. Please help me.
21 Comments
THEEMPEOROR
Active Level 3
Galaxy S
Yeah it is possible go to tour nearest service center they will charge for the frame but they can keep your phone like 15 days
0 Likes
srdrvl
Active Level 5
Galaxy S
But they are saying no. Without physical damage they can't change. I want to pay for it then what's the problem to them, I can't understand
THEEMPEOROR
Active Level 3
Galaxy S
Then do some scratch on your own
srdrvl
Active Level 5
Galaxy S
My question is they will change color on my request or not? Can anybody help me properly?
0 Likes
THEEMPEOROR
Active Level 3
Galaxy S
Call 1800SAMSUNG
0 Likes
srdrvl
Active Level 5
Galaxy S
Ok
0 Likes
Galaxy S
Then another service center check there and still roaming where u will not get your back panel change.
0 Likes
srdrvl
Active Level 5
Galaxy S
I will try
Galaxy S
Better samsung service helpline thy wl guide u better.
If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes