Original topic:

Please help- is anyone else having this issue? On youtube

(Topic created on: 10-11-2023 10:58 PM)
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Rkhi
Active Level 1
Options
Galaxy S



image


I'm having an issue where YouTube, when loading (whether it be loading a video or loading the app at start-up) the normal grey background when loading content shows up as really weird colors that hurt my eyes; it randomly switches between colors as well instead of staying to just one type- ive encountered 3 color variations so far which can be seen in the pictures

As far as I know this is only happening on my phone, but I have no idea whats causing it or if Im the only one experiencing it

Or maybe is this an intended feature?? Idk

Examples are attached to this post, any help or explanation is appreciated!

5 Comments
sheikjalal
Active Level 1
Galaxy S
You do it disable the youtube then again enable. After that solved.
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Rkhi
Active Level 1
Galaxy S
Yes tried, still same😣
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Meetrishii
Active Level 4
Galaxy S
Clear YouTube cache and make sure it's updated
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Samsung_specialist
Community Manager
Options
Galaxy S

Kindly make sure that the internet is connected. Check If the phone as well as the app are updated to the last software version. Furthermore, please try to clear cache the app from the settings > apps > YouTube app > storage > clear cache.

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Rkhi
Active Level 1
Galaxy S
Hi, yes boss, my phone is updated all the times including apps as well, also i tried youtube storage clear cache, i did all but still same situation 😑
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