Original topic:

Pink lines in my phone after software updation

(Topic created on: a week ago)
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brolin
Active Level 1
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Galaxy S
Pink lines started appearing in my samsung galaxy s23 phone after updation and the samsung is rejecting my appeal to replace the display. I will not recommend samsung to anyone. Software updation is just a marketing techinque and they are not going to address the issues after that.
4 Comments
SatsangiDevan
Active Level 7
Galaxy S
Bugs galaxy
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shiyasv
Active Level 3
Galaxy S
I also got the same pls see my posts also
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty products.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

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ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center
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