Original topic:

Pink green line issues

(Topic created on: a week ago)
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iamsupro
Active Level 6
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Galaxy S
So I bought an S22+, a so-called flagship, and after one, UI 7 got the pink and green line. After that, the security update got another green line. I am a student and after saving pocket money, Buying a famous brand flagship phone and facing such a problem devastating issue! It's so embarrassing too. What to do? Will Samsung do anything? Never gonna buy again anything from Samsung.



5 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
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iamsupro
Active Level 6
Galaxy S
Thanks mate 😊 will try
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SabirMomin
Active Level 6
Galaxy S
I got also green line in S22 Plus after One UI 7 update without any physical damage. Visit Service centre they demand 17300/- for repair. Mailed to customer support. Not received any answer from support team yet. Planning to shift Oneplus 13s with lifetime display warranty.
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iamsupro
Active Level 6
Galaxy S
Pathetic! That's a terrible price to ask