After updating software on 26 September 2024. Got pink and green line on my Samsung galaxy s21+ . Tried restarting the phone still lines are there. Contacted service center they siggested for screen replacement but bill will be issued for screen replacement. Anyone got any other solution?
Also what is the warranty period for screen replacement.
there is no solution other than replacement as those tiny led pixels under the display got physically damaged (can't lit up properly anymore) warranty period is same as phone warranty period
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our highly qualified service engineers here at our service center. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. And, the charges applicable to the repair which was already confirmed by the service team. They will provide you with original parts with genuine cost with a service invoice. Furthermore, you get the 3 months warranty on the replaced part after done the repair.
