Physical Camera Placement Issue

[sunitasahu251]

The wide angle camera is physically tilted towards the upper right portion of the frame.Due to this the camera quality of the edges of the picture is grainy. Is tge universal or can I redeem the warranty

[Mr_Nightmare]

I think,if you're phone is still under warranty and it was a issue you didn't cause then you can redeem the warranty.

[sunitasahu251]

It is a Samsung S20 fe. So, can you please look up and see that if everyone is having the same problem cuz I can't find it

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[sunitasahu251]

So, a physical problem can be fixed with software settings??